Ersilia | Women's Sneakers with Wide Heel

We offer a 30-day return and refund period. You have 30 days from the date you receive your order to request a return. Unfortunately, we cannot process return or refund requests submitted after this period.

Refunds are issued using the same payment method used for the original purchase.

We offer free shipping on all orders to Italy, Poland, France, the United States, Australia, and the United Kingdom.

To initiate a return request, contact our customer service at: info@annavera.it

Our sizes follow standard measurements. If you normally wear size L, we recommend choosing size L.

If you are undecided between two sizes, we recommend choosing the larger one. For example, if you are between M and L, choose L for a looser fit.